Billing History & Invoice Management

View your payment history and download invoices.

Viewing Billing History

  1. Go to Subscription
  2. Scroll to the Billing History section at the bottom

You'll see a list of all transactions showing the description, date, amount, and status.

Each transaction record includes the following details:

  • Description — The type of charge (subscription payment, quota pack purchase, or trial period)
  • Date — When the transaction was processed
  • Amount — The charge in your billing currency
  • Status — Current state: Paid, Pending, or Failed
  • Payment Method — The card used for the transaction (last 4 digits)

Click View all to see the complete history.


Transaction Types

Subscription Charges

Monthly subscription payments:

Trial period for LangSyncer Subscription
16 Feb 2026                                      $0.00   Pending

Quota Pack Purchases

One-time quota pack purchases showing the translations added:

Popular
26 Jan 2026   +5,000 translations               $20.00   Paid

Downloading Invoices

Click the download icon next to any transaction to get the invoice as a PDF. Each invoice includes your billing address, the charge breakdown, applicable taxes, and payment method details.

To download multiple invoices at once, use the Stripe Customer Portal via Manage Billing, where you can access your complete invoice archive.


Tax Documents & VAT

If your organization requires VAT or tax documentation, you can add your company details through the Stripe Customer Portal:

  1. Go to SubscriptionManage Billing
  2. Add your company name and VAT ID
  3. Future invoices will include your tax information

Previously generated invoices are not retroactively updated with tax details. Contact support if you need corrected invoices for prior transactions.


Managing Billing Details

Click Manage Billing to open the Stripe Customer Portal where you can:

  • Update billing address
  • Add company name and VAT ID
  • Change payment methods
  • Update invoice email settings

Updating Your Billing Email

By default, billing notifications and invoice receipts are sent to your account email. To change this:

  1. Open the Stripe Customer Portal via Manage Billing
  2. Update the email address in your billing profile
  3. Future receipts and payment notifications will go to the new address

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